Support

Support & Contact

Most questions are answered below. For anything else, our team reads every email personally.

Frequently Asked Questions

What is red light therapy?+

Red light therapy uses specific wavelengths of red and near-infrared light, which have been studied for the way they interact with natural cellular processes — among them the processes that produce collagen and renew skin. Red light is visible to the eye. Near-infrared is not, and interacts with tissue at greater depths. Our panel uses six wavelengths, from 630 to 1060 nanometres.

What can I expect for my skin?+

With consistent use, some people may notice improvements in the appearance of fine lines, skin texture, elasticity and radiance over time. Change is gradual: most published protocols run eight to twelve weeks before a difference is clearly visible. Individual results vary depending on personal factors and consistency of use.

How often should I use it?+

A minimum of four days a week, 20 to 30 minutes per treatment zone, at the distance given in the manual. New users should build up to the full session duration gradually rather than starting at the maximum. Do not exceed the daily threshold stated in the manual.

Can I use it on my scalp and hair?+

Yes. Red and near-infrared light are also used in hair-care routines, where they may support a healthy scalp environment and the appearance of fuller, healthier-looking hair. Direct the same session at the scalp. It is a supporting application of the technology, not a treatment for hair loss.

Can I use it for recovery?+

Near-infrared light interacts with tissue at greater depths, and is commonly used as part of a wellness routine to support muscle relaxation and general comfort after physical activity. Keep it as part of a routine rather than a remedy.

Can I use it with my skincare products?+

minara can be used alongside most skincare products. When introducing a new product, perform a patch test and allow it to dry completely before your session. If you use prescription topicals or anything that may increase light sensitivity, consult your dermatologist or physician first.

Is it safe to use regularly?+

Red light therapy is non-invasive and has been widely studied. Follow the recommended distance and session duration, wear the supplied eye protection, and never stare directly into the LEDs. If you are photosensitive, taking medication that increases light sensitivity, pregnant, or managing a medical condition, speak with a healthcare professional first. Stop use if any unusual discomfort occurs.

How many wavelengths does it use?+

Six: 630 and 660 nm visible red, and 810, 850, 940 and 1060 nm near-infrared. Red light works at the surface and just beneath it, where the skin findings concentrate. Near-infrared is invisible to the eye and interacts with tissue at greater depths.

What distance should I sit from the panel?+

The panel is calibrated for 0 to 12 inches from the skin. At 0 inches the measured irradiance is 220 mW/cm² ±10%. Closer means a stronger dose in less time; further means a gentler one across a wider area.

How long do the LEDs last?+

The panel is rated for more than 50,000 hours — a lifetime of ordinary sessions rather than a few years of them.

Will it work with international outlets?+

Yes. The panel accepts AC 100–240 V at 50/60 Hz, so it works with electrical systems worldwide without an adapter.

What does IP20 protection mean?+

IP20 means the panel is protected against solid objects larger than 12.5 mm and requires protection from water. It is intended for indoor use in dry environments.

Can I see the panel before buying?+

We are an online studio, so the panel is not on display in a showroom yet. Every order is covered by a seven-day return window, so you can experience it at home with nothing at risk.

Write to us

Email

minaralabs@gmail.com

A person reads every message. No ticket numbers, no bots.

Response time

24 to 48 hours

Location

Saudi

Designed in Saudi

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